hoff.ae Return Policy

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Warranty Issues

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hoff.ae offer up to one (1) year warranty on their medical equipment . If you feel that the product you received has a manufacturer defect, please contact us as soon as you can at  (info@hoff.ae)

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We will accept the return MAIN medical equipment & devices Only that has manufacturing defects with exchange. If the product you purchased has defective materials and/or workmanship, please contact Please email our returns department on info@hoff.ae

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Return items

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We will not accept returns on products that have been opened or used.

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medical equipment that experiencing functional issues and passed manufacturer warranty period may be able to be repaired by hoff.ae in UAE only on additional costs

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Order Canceling

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Your order can’t be cancelled if it left our facility, we can cancel your order with no additional fees if your order hasn't left our facility. For cancelling your order Please email our returns department on (info@hoff.ae)